About Sendy

We are on a mission to empower people and businesses, by making it easier to trade in Africa. We are a high-growth tech company that builds fulfillment infrastructure for e-commerce and consumer brands. We work with logistics providers, consumer goods suppliers, financial institutions, payment networks, warehouse providers and regulators so businesses who run on Sendy don’t have to.

Join our team of over 300+ employees enabling 10’000s Fulfillment Sellers and retailers DO MORE. We are currently in Kenya, Uganda, Côte d’Ivoire & Nigeria, and looking to expand into new markets in Africa.

Why you should join our team

We see you, accept you for who you are & create meaningful work

We are building a world-class design organization and you’ll get to work with and learn from team members with a wealth of expertise and experience.

We want you to feel valued, safe and accepted for who you are and to help us build a culture of true belonging. At Sendy, we are all different, and that is our strength. We draw our diversity in who we are, our experiences, and how we think. To create products that serve everyone, we believe in including everyone to DO MORE! We are proud to be an equal opportunity employer committed to creating a more inclusive and equitable workplace.

Our flexible working culture

You get autonomy and flexibility to build a style of working that is optimal for you. Our hybrid working model allows you to split your working hours, ensuring that our people can integrate their commitments and interests outside work to their thriving careers for a sustainable Sendy. We want you to love what you do, so be sure to discuss this with us during the recruitment process.

Additional benefits

Our people’s total wellbeing is a priority for us, to this end our wellbeing, reward and health programs are designed to allow you to come to work feeling your best self. We have a range of options to keep you covered, whether mental or physical wellness, or preparing for the next big milestone in your life – monetary, academic or lifestyle. Click here to review the comprehensive total rewards at Sendy.

About the career opportunity

Directly accountable to the Head of Data, you’ll focus on analyzing and reporting on data insights to inform decisions that enable us to grow. You will support other teams with analysis, visualization and reporting.

You will be responsible for:

• Develop data-driven insights and work with cross-functional departments to identify opportunities and recommend prioritization of product, operations and optimization initiatives.
• Create visualizations and automated reports to measure, monitor and report on key metrics.
• Work with cross-functional teams such as engineering and product management to ensure data quality across the different products
• Develop analysis, forecasting and optimization methods/models to provide the business solution to the clients
• Support in developing and maintaining KPI reports, dashboards and other data points that communicate key business trends and highlight opportunities for growth and improvement.
• Answer and anticipate critical business questions and opportunities and deliver data insights to the business in ways that make significant impact.
• Take ownership of new programs, projects, mission groups, processes, or pilots.
• Run experiments and A/B Tests to gather data and evaluate the success
• Develop BI and visualization solutions for different parts of the business
• Conduct deep-dive data analysis for business insights and recommendations to internal teams and customers
• Any other duties that may be assigned by the supervisor.

We know you are the best because you have;

• Bachelor’s degree in Statistics, Computer Science, Mathematics, Financial Economics or other related quantitative fields.
• Previous 2 years experience in a similar role.
• An understanding of financial statements, ratios, and concepts.
• Proven ability in data analytics, visualization and reporting.
• Proficiency in SQL is a must and knowledge of one scripting language, either Python or R.
• Experience with visualization tools such as PowerBi and Metabase is a plus.
• Knowledge or experience using dbt is a plus.
• Excellent communication and presentation skills. The ability to tell a compelling story by combining data with business context.
• Strong creativity skills and idea generation.
• Fast learner: We’re looking for someone who thrives on learning new technologies and doesn’t believe in one-size-fits-all solutions.
• Ability to balance attention to detail with swift execution.
• Self-propelled continuous learner who keeps up with new tools and methodologies.
• High-level interpersonal and cross-cultural skills.
• Must be a self-starter, highly organized and be able to prioritize projects and requests to ensure timely delivery of key results.
• Flexibility and adaptability. Able to adapt easily to meet the needs of our growth and rapidly evolving business environment.

How shall we know you are winning in this role?

At Sendy, we focus on outcomes and this allows you to DO MORE!

This role will be mainly focused on supporting the payments, finance and operations departments. With the key objective being on helping us lower the cost to serve and finding inefficiencies within our current operations.

Tip: To land this gig, please include details of how you have worked with other teams with analysis, visualization and reporting to lower costs and streamline processes.

Interested applicants can apply via this link.